☆ very welcome to our ILIÜI-shop ! ☆
We only accept payment in advance, via Credit Card, or Bank transfer, or PayPal.
Your files will be available to download once payment is confirmed.
►►►►►► VERY IMPORTANT ◄◄◄◄◄◄◄
Please give a mobile phone number when you proceed to the order , IS VERY IMPORTANT for shipping agency to have the possibility to contact with you in case you're not in , at the address you had provide !
Shipping is via First-Class International Mail, by using registered service which includes tracking number.
This has a delivery estimate of :
1-2 working days for Spain
3-5 working days for Europe
15- 20 working days for everywhere else.
( to add to the time to prepare the product, as it's all handmade, it depends the product, it could be between 2 to 10 working days , it's specified on each product link, anyway, you can contact with us for more informations )
..... But in a few cases may take longer , depending from Post Offices / period of the year ( for example, during Christmas time ) , Duty or other factors that we can not control.
►►► IF YOU WOULD RECEIVE THE PACKAGE SOONER , PLEASE CONTACT WITH ME !
( if you prefers to pay an EXTRA-cost to rush the shipping --- it means, for example, for oversea sending: 4-5 days instead of 15-20 days ! - the extra cost exact price depends from your country , please feel free to contact with me to calculate how much it would be )
...please note that shipping towards U.S.A. are taking about 20-30 days to arrive to destination , due to US Customs timing. ◄◄◄
█ ▌ ▐ █ ▌ ▐ IMPORTANT : As a seller, I am not responsible for any customs duty or tax charged by your government on imported goods into your country.
It doesn't depend of us. Please take it into account; it could be from 20 to 80 or more dollars ! Please, check it with your local Post Office to know exactly how much it would be.
( Norway or Torquey or Islas Canarias or Island or Albania or Macedonia, for example)█ ▌ ▐ █ ▌ ▐
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If you have any problem once you received your item, please contact with us before leaving a feedback!
We are sure that we will find a good solution together.
In any case, we may accept a partial or total refund for the following cases:
- if the item, for some reason, did not reach the destination after 3 months of payment of the order;
- if the product, due to the shipping process, arrives broken, or that it does not work.
(In this case we will need a proof of this: detailed images of the broken product, along with the box we used for shipping, where the stickers of the post office should be visible, in case the box has arrived broken, we would need Images Of the same, in case the product has some drawback of work, we will need a small video);
- If, instead of the refund, you wish to receive another item, there will be no problem; You can choose OR money back, OR other item (the same you ordered previusly or a similar of the same amount of money).